Web Hosting Support
Our guide will help you get started with website hosting and help web host managers & providers configure server settings easily.
Learn about FTP (File Transfer Protocol), how it works, how to access ftp settings & set up FTP secure server through this guide.
IMAP leaves all sent and received email on the server, while POP3 downloads and removes your emails from the server.
Learn how to easily create your own email address using your own registered domain name, that is connected to an email hosting.
An Addon Domain is an added domain name that may be connected to your Web Hosting. This guide will show you how to create one.
Our step-by-step tutorial shows the best way to install WordPress on your hosting account and configure WordPress settings easily.
Our guide provides instructions on how you can set up POP/IMAP on your iPhone or iPad iOS11 to check, manage & send emails easily.
Information about the two types of hosting that will help users decide on which type of hosting best fits them.
You can connect to FTP using your Special FTP accounts via the Hosting Manager.
FileZilla is a powerful, free software with drag-and-drop capability for transferring files over the Internet to your web server.
General information about the SMTP 550 error code when sending emails.
Here you can find short, simple explanations of the differences between Subdomains, Addon Domains, and Parked Domains.
Once you've configured your SSH Key and authorized it, you can now use it to connect to the server using these easy steps.
It is likely due to your ISP blocking access to the server. This article will guide you through the troubleshooting steps.
Subdomains are simply an extension of a registered domain name, such as home.mydomain.com. Read the article for more information
You can use Telnet to test your connection if you're still having issues accessing a MySQL database.
You can create FTP accounts and allocate access for different files within your Hosting Manager under the FTP Accounts section.
403 Forbidden error indicates that the browser does not have the authority to access the requested content or resource.
You will need to upload all your website files to the root public_html folder.
When using SSH, a strong verification and secure encrypted data are provided to connect computers or server securely.
Web Hosting is the one responsible for the storage and display of your website. Read this article to know more about it.
You can redirect any Subdomain to another page within your Hosting Manager.
A MySQL Databases is one of the most popular and common database types used for building website and applications. MySQL allows you to store lots of information in an easy to access manner.
FormMail is a generic WWW form to e-mail gateway. In short it allows for information entered into a web form to be emailed to you.
These are some of the most often used commands to remotely control your server using a shell program.
General information regarding the HTTP 502 Bad Gateway status code.
If no particular file is specified, the directory index file will be the first file the server loads from a folder. By default the server will load index.htm, index.html, index.php, and finally default.htm.
Your website will still load properly if you delete the www folder, but you will need to restore your website backup files if you accidentally delete the public_html folder.
If your subdomain is http://store.example.com, then the root folder would be public_html/store.
Unable to send emails? This guide will help you verify first that all information and settings are correct in your email client.
This tutorial will show you how to connect to your web hosting account via FTP using the Internet Explorer browser.
The number of MySQL databases that you can have depends on your Web Hosting plan.
Here are the latest and leading application and scripts for Linux and Windows hosting to help you choose the right hosting plan.
A common error with open source software like Joomla!, WordPress, and Moodle is the PHP Allowed memory size error. This can be changed by editing the php.ini file.
The MySQL database size is limited only by the size offered by your Web Hosting plan.
Maintaining frequent backups of your website is a recommended step to giving you peace of mind and avoiding dreaded data loss.
A common error with open source software like Moodle, WordPress, and Joomla! is the PHP Allowed memory size error. This can be changed by editing the php.ini file.
One Click Apps can be uninstalled through your Hosting Manager.
A diagnosis behind a website performance is possible through speed tests. Here's a guide on which tools to use and how to use one.
If you lost the password of your database user, you can change the password or create a new user and Add him to MySQL database.
General information regarding the HTTP 404 Not Found status code.
You can check your MySQL database for errors within your Hosting Manager.
Internet connection is not always the culprit behind slow website. Here are few things you can examine to figure out other causes.
You can access and manage your database user privileges through your Hosting Manager.
You can easily manage your MySQL database from the hosting manager. Follow the given instructions to be guided.
Here is how to use WS FTP to upload files to your server.
When all troubleshooting tips can't resolve errors, you can safely reinstall WordPress without losing contents. Here's how:
Connect to a MySQL database remotely to access dynamic content from another server or third party software via hosting manager.
Addon Domain folders are very similar to subdomains. If there is an Addon Domain on your account, its main folder is also under the public_html folder.
SmartFTP, an FTP Terminal client, allows you to transfer files between your local computer & a server on the Internet. Here's how.
You need to add a unique code on header.php file before Google AdSense review your application. Here's a guide to show you how.
Special FTP Accounts are FTP accounts that are linked to aspects of your hosting account.
Set up cron jobs within your Hosting Manager to run Unix commands and automate your PHP, Perl, or Python Scripts.
You can register a domain name without setting up a site called parked domain. This guide will show you how to do this.
A 503 Service Unavailable error indicates that the website's server is temporarily unavailable. Find out the reason behind.
After Outlook 2013/Office 365 is set up as IMAP, we recommend subscribing to your inbox so you can see your folders on all devices
Browser requests data in a predetermined time. If the server took so long to respond, timeout error displays.
The Hosting Manager includes a MySQL Database Wizard that quickly walks you through the setup for a new MySQL database.
A short description of SSH and links to information on how to use it to connect to your server.
Aust Domains site transfer team is very experienced and supports transferring from All Global web hosting Providers.
In running website applications that require PHP, you will need a php.ini file.
This tutorial will show you how to connect to your web hosting account via FTP using the Internet Explorer browser.
Your Hosting Manager has a built in File Manager so you can view, edit, and delete files within your Hosting storage and website.
Deleting a MySQL database is permanent and cannot be restored. Databases can be deleted within the Hosting Manager.
A database connection error means that a program is not able to communicate with the database service to retrieve data.
Enhancing your online security is a MUST. This article covers various ways (from free to paid) to protect your WordPress site.
You can terminate any FTP connections through your hosting manager. This article contains the steps how.
Handle specific file type or extension in cPanel, using the following built-in Apache Handlers.
A common error with open source software like WordPress, Moodle, and Joomla! is the PHP Allowed memory size error. This can be changed by editing the php.ini file.
This tutorial will show you how to connect to your web hosting account via FTP using the Internet Explorer browser.
We’re 100% committed to giving you the absolute best in Web Hosting, so we crafted our unique 60-day money back guarantee.
CuteFTP is a File Transfer Protocol (FTP) software from GlobalSCAPE that is available on both Windows and Macintosh platforms.
The php.ini file, by default, is located in the public_html file. Only users running on a server with PHP loaded as a CGI module will have a php.ini file.
There is no definite reason behind this issue unless examined from the backend. Please contact us in order to fix this.
A phpinfo.php file makes it easier for you to see information about the configuration of your server.
The Notepad++ program lets you edit, upload & create files on your web server. This is a quick guide to get you started.
If your mailbox is full, new emails will then not be delivered and instead will be returned to the sender saying that your mailbox is full.
The PHP settings defined in your php.ini file are not recursive. What this means is that they do not modify settings in any child folders (which are subdirectories of the current directory).
One-Click Applications make life easy by auto-installing applications in your hosting account.
It will take minor tweaks and possible troubleshooting to fix a faulty website. Read on to learn more.
Here's a walk through to creating custom error pages for your sire.
If you have Web Hosting with us, you have the option to use different PHP versions. To switch to another version, read further.
You cannot delete the primary FTP user, but you can remove any additional FTP users you have created.
A database connection error means that something on your site is unable to communicate with the MySQL database to retrieve data.
You can access and manage MySQL using phpMyAdmin through your Hosting Manager. Follow these guidelines.
These are HTML tags that give search engines important information about your website.
You can upload, download, & manage multiple files at the same time using an FTP connection. This guide will show you how.
Some errors are very common among WordPress users. For your reference, here are five common errors and how to fix them.
You can easily delete a Parked Domain via the Hosting Manager.
The location of the perl and public_html folder is important for configuration, coding and files related to your website. This article explains their paths.
This tutorial will show you how to connect to your web hosting account via FTP using the Internet Explorer browser.
Maintaining frequent backups of not only your website but also its databases is a highly recommended step to avoiding data loss.
In order to use a MySQL database, you need to assign a user. You can set one up in the MySQL manager within your Hosting Manager.
A 500 Internal Server Error on your website is a generic error that can occur for a number of different reasons.
A common error with open source CMS is the PHP Allowed memory size error. This can be changed by editing the php.ini file.
The. htaccess is a hidden plain text files used to configure the details of your website without altering the server config files.
This tutorial will show you how to connect to your web hosting account via FTP using the Internet Explorer browser.
Here's how to increase the file upload size in WordPress using the Hosting Manager and the php.ini file.
Before you can use a MySQL database you need to create it, as well as a user to access it, within your Hosting Manager.
Cyberduck, a free FTP program for Mac OS X, lets you transfer files between your local computer & an Internet server. Here's how.
You can set up multiple sites in your Premium Web Hosting if you have several registered domains. Read this guide to know how.
SSH connection is a secure encrypted communication capability of two computers over a public network like the internet.
Awstats provides you with statistical reports on the number of visitors to your site. Learn how to access your Awstats here.
Have you lost or forgotten your email password? Our guide will help you update your email password easily via the hosting manager.
You can access and manage your MySQL databases within your Hosting Manager.
Control wp-cron.php on your WordPress site at set intervals by following these guidelines.
The TTL value helps control how long your DNS should be cached and when it should expire. Learn when and how to adjust it here.
You can update WordPress using an FTP client whenever manual update is necessary. Here's step-by-step instruction.
To show hidden files such as .htaccess, follow the steps below.
You can check your MySQL databases for errors and fix these within your Hosting Manager.
Set up an Android device to send & receive email with Exchange using the simple steps found on our guide.
You can manage your hosting account's files in the Hosting Manager by using a user-friendly interface - File Manager. Here's how.
You can manually renew your Web Hosting service via your Account Manager, using these quick and easy steps.
You can check all your installed CGI scripts with your Web Hosting through the Hosting Manager.
Be notified! Set up cPanel hosting notifications to receive account alerts. Follow these guidelines.
You can upgrade your Web Hosting account instantly within your Account Manager.
Maintaining frequent backups of your website and its databases is recommended to avoid data loss. Here's how.
Setup a cron job through your Hosting Manager by following these easy steps.
You can view the Error Logs of your website in the Hosting Manager. This function will display the last 300 errors for your site.
This allows you to store sensitive material online and restrict the material to authorised users only.
The latest version of WordPress lets you update in a single click.
Change your website's default index page by altering the .htaccess file, using this quick and easy guide.
Every website needs a virtual home called web server. You can share a single server with different website, called Shared Hosting.
You can always change your WordPress URL via phpMyAdmin or wp-config.php. This article will show you how.
The IP Deny Manager is a feature in cPanel that allows you to block IP addresses to prevent them from accessing your site.
Yes, all hosting plans can be customised within your Account Manager. This guide will show you how.
Fix Internal Server Error or 500 Internal Server Error on WordPress by following these guidelines.
If you want to revert your database to a previous version, you can do this via phpMyAdmin within your Hosting Manager.
You can increase the maximum upload file size (upload_max_filesize) via a setting that can be changed in the php.ini file.
All our web hosting plans come standard with the world's leading cPanel hosting control panel.
Resolve black page issue in WordPress with these few solutions.
You can configure the Apache web server to handle a specified file type or extension for your website with an existing handler.
Analog Stats produces a simple summary of all the people who have visited your site. Learn how to access your Analog Stats here.
Safe browsing warnings & troubleshooting tips on what to do when Google suspects your site of phishing or having malware.
If you notice an incorrect time in your PHP scripts, you may change it by following these guidelines.
Our guide provides instructions on setting up POP/IMAP on your iPhone/iPad iOS9 or older - to check, manage & send emails easily.
You can't run multiple PHP versions on one account, but you can choose the version that you want to run. Read further to know how
Reduce your website's file size for a faster network transfer. Here's a detailed guide on how.
You can set specific rules for Spam filter in the Hosting Manager. This guide will show you how.
You can edit files directly on your server using the File Manager code editor. This is sometimes called editing on the fly.
Yes, Aust Domains can setup SSL Certificates on our servers from any SSL provider. Contact support to help with this setup.
The Web Hosting and Email Hosting server specifications can be checked within your Hosting Manager. here's how.
Maintaining frequent backups of not only your website but also its databases is recommended to avoid data loss.
You might lose advanced feature when you downgrade. Please feel free to contact us to avoid disruption.
Want to know what a subdomain is & how to create it within the hosting manager? Our online guide has all the useful info you need.
You can manage your DNS through your hosting account, whether through your cPanel or Plesk for Windows hosting, using this guide.
You can change the quota for an FTP account in your Hosting Manager. This article will show you how.
Our guide provides you with the specific incoming and outgoing mail server settings you need to connect your mail correctly.
Our guide will help you learn about domain names, how to connect it to your web hosting, & how to add more domains to your hosting
The public_ftp folder is deactivated by default for security purposes. It is normally used for anonymous logins via FTP.
Yes, we offer a free website transfer service for all new customers wanting to move from another provider to Aust Domains.
You can create unlimited FTP accounts within your Hosting Manager. Follow the steps featured on this article.
These SMTP settings should be set up on your printer's user interface to use the Scan to Email feature on your printer with ease.
Login to your email account automatically to add or delete your folders without any setup or download required using Webmail.
You will not lose your emails if you upgrade to Web Hosting. Here's how you can upgrade.
This tutorial will show you how to setup your email as an alias in Gmail to retrieve mail from your email account.
Check out our online guide on how to access the hosting manager & explore a complete solution to managing your website hosting.
Basic information and instructions on how to set your domain’s incoming email to be routed or forwarded to a specific sever.
A signature allows you to use a branded sign-off to all emails you send. You can add a signature in the Webmail console.
Want to set up your email account on Outlook 2007? Our guide will help you manually configure an imap account in Outlook 2007.
If you're unable to send & receive email, this article will help you troubleshoot & configure email settings to avoid such issues.
Our guide provides instructions on how you can set up POP/IMAP on your iPhone or iPad iOS10 to check, manage & send emails easily.
Email Hosting gives you dedicated, personalised email accounts so your customers & site visitors can reliably contact you.
This is the basic set of information that any email client will need when setting up for POP3 or IMAP.
You'll need to send a support ticket with the current hosted domain name & the new primary domain you want to use for your hosting
Our guide provides instructions on how you can set up POP or IMAP on your iPhone or iPad to check, manage & send emails easily.
Our hosting service uses SpamAssassin, the world's #1 Open Source anti-spam platform, to filter, classify, and block spam email.
Check out these easy steps to set up Microsoft Office 2016 in your device & get quick access to your account emails.
Email Hosting is free if you have our regular Web Hosting plan. If not, you'll need email hosting to set up email accounts.
Want to set up your email account on Outlook 2013? Our guide will help you manually configure an imap account in Outlook 2013.
Our tutorial describes what a Webmail service is & how it can be used to view, send, & manage emails from anywhere in the world.
You can forward individual emails or forward all your domain's emails to another through your hosting manager. Here's how:
Set up automatic replies so that senders know your mailbox has received the emails even while you are away. Here's how.
In case you forgot your Email password, follow these guidelines.
This tutorial shows you how to configure Thunderbird to retrieve email from your email hosting account.
Yes, you can create email addresses without a website. Here is a guide on how you can do it.
To ensure that Email Exchange is working properly, here are the basic DNS records you need to check and configure.
There are many ways you can check your email. You can use an email client on your PC, Mac, tablet or smartphone, or you can access it via Webmail using any internet browser.
Want to set up your email account on Outlook Express for Mac? Our guide will help you configure an imap account in Outlook Express
Looking for quick steps to create & set up Microsoft Windows Live Mail to send & receive emails? This guide will show you how.
An email client is a software application installed on your desktop or mobile device for sending, receiving, and managing emails.
This tutorial shows you how to configure Thunderbird to retrieve email from your email hosting account.
You can set up your email address on any Windows device with internet access. This guide will show you how to do that.
Create a mailbox that receives emails sent to misspelled or non-existent email addresses associated to your domain.
Your BlackBerry® allows you to send and receive email from up to 10 supported email accounts.
The following instructions describe in detail how to create and setup your email account when using Microsoft Entourage 2008.
Want to set up your email account on Outlook Express? Our guide will help you configure an imap account in Outlook Express.
Windows Vista Mail is the default email software that comes with Windows Vista. Learn how to set up your email using this guide.
Want to set up your email account on Outlook 2003? Our guide will help you manually configure an IMAP account in Outlook 2003.
You can manually renew your Email Hosting service via your Account Manager, using these quick and easy steps.
Here's how to create a protocol (POP or IMAP) for your email account.
Lessen chances of spams by deleting catch-all email account.
Yes, you can upgrade your Email Hosting plan to Web Hosting any time using your Account Manager.
Outlook 2011 was built especially for Mac. Our guide will help you manually configure an imap account in Outlook 2011 for Mac.
You can set up your email address on any Samsung Galaxy S device with internet access, this guide will show you how.
To ensure that your Email Hosting is working properly, here are the basic DNS records you need to check and configure.
Want to set up your email account on Outlook 2010? Our guide will help you manually configure an imap account in Outlook 2010.
You can upgrade your Email Hosting plan within your Account Manager.
You can easily change the storage limit of your Email Account via Hosting Manager.
Setting global filters will help you organize all incoming emails to your domain’s email accounts. This guide show you how.
Eudora is a free alternative email program that can run on both PC and Mac. Set up your emails on Eudora with this guide.
If your free Premium Email Protection trial has expired you can quickly upgrade to the full package to keep your email protected.
Setting email filters will help you sort your incoming emails into specific folders & minimise SPAM in your mailbox.
If your email client can't verify the identity of the server, learn what's causing this error and know how to quickly fix it.
This tutorial will show you how to set up a POP or IMAP account on Mac OS X mail to retrieve emails from your email account.
If your domain is registered with Aust Domains or any other domain name provider, this article will show you how to connect your email hosting service.
You can access your email with Webmail via direct links or through our website with these easy instructions.