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Fax to Email Support

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Getting started guide: Fax to Email 866 liked

When you activate Fax to Email you gain the ability to send and receive faxes by email. This guide shows you how to get started.

How to Manage Sent Faxes 50 liked

Sent faxes are stored in your account as a PDF document. Manage your sent faxes using this guide article.

How to Manage Received Faxes 50 liked

Received faxes are sent to you by email as a PDF document. Manage your received faxes using this guide article.

Do the Send and Receive Limits Reset 50 liked

There is a maximum fax limit that your account can send and receive. Read this article to know whether this limit resets or not.

How to Fix the Black Dots on Fax Pages 50 liked

We recommend to convert your documents to black and white as noise in colored docs can be translated into black dots when sent.

How to Improve the Fax Quality for Sending Faxes 50 liked

Our Fax to Email system uses the finest tech to ensure the best fax quality possible. Know more here to improve poor quality scans

What Files Can I Attach When Sending Fax 62 liked

We recommend sending faxes using PDF files. However, we also support XLS, DOC, PPT, TIF, JPG formats and more. Learn more here.

What Is the Fax Send and Receive Limit 50 liked

There is a maximum number of faxes that your account can send and receive. Read this article to know how to upgrade.

Can I Receive Faxes with No Fax Credit 26 liked

If youve ran out of fax credit the system will receive the fax. However it won't be tranferred to your inbox until youve reloaded.

How to Receive Fax 56 liked

Received faxes are sent to you by email as a PDF document attachment. Know more of its function in this article.

How to Create a PDF Document 56 liked

There are many ways to create a PDF document. The most popular method is converting your current Word file to a PDF document.

Why Can't I See the Attached Fax File on Emails 28 liked

Sometimes anti-spam or virus protection software mishandles emails that results to blocking you from viewing fax attachment.

Is the Fax Sent When Machine Status Is Busy 68 liked

The Fax to Email service will make 3 attempts to send the fax over a period of about 20 minutes. If all attempts fail, read here.

Fax Credit vs Account Credit 50 liked

Fax Credit and Account Credit are internal currencies that can be used to purchase certain products and services. Know more here.

Can I Receive Faxes from My Old Fax Number 56 liked

When you subscribe to our Fax to Email service you will be given an opportunity to pick your own new fax number.

How to Send a Fax to a 1300 Number 56 liked

You can send a fax to a 1300 number. Simply start with an Australian code (+61) followed by 1300 in the email address.

What Is My Fax Number 50 liked

When you order your Fax to Email service you will be given an opportunity to pick your own, unique, local fax number.

How to Enable Fax Storage 14 liked

Fax Storage allows you to store all received faxes by default. Know how to enable or disable fax storage in this article.

How to View Fax Rates 158 liked

Fax rates depend on the plan and the destination you select. These rates can be viewed within your Account Manager.

How to Send a Fax 80 liked

There are several ways on how you can send a fax. Read this article to know the different options available for you.

How to Add Fax Credit 80 liked

Make sure that Email Fax is not interrupted once plan is maxed out by adding sufficient Fax Credit.

How to Set up Emails to Send and Receive Faxes 56 liked

Only authorised email address can receive faxes. If you wish to authorise your email address, here's how:

Why Can't I Send Faxes from My Email 50 liked

You can only send fax using an authorised email address. If you wish to authorise multiple email addresses, here's how:

How to Receive Fax Using Email 68 liked

You can only receive fax using an authorised email address. If you wish to authorise multiple email address, here's how:

What Is Fax to Email 86 liked

Fax to Email is the quickest way to send and receive faxes — from your PC, Mac, smartphone, or tablet. Learn more here.

How to Send a Fax Using Email 92 liked

You can only send fax using an authorised email address. If you wish to authorise multiple email address, here's how:

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