Design Service Support
There are NO hidden fees. All possible fees are displayed within the Domain Names, Web Hosting, and Product pages.
When your Website Design is complete you can log in to the Page Editor and update text, pictures forms and more.
You can set up your website in maintenance mode so it displays a coming soon page on your domain name, so visitors can see your website is being updated.
Page Editor is a Content Management System we provide you after your Website is finished. Page Editor will allow you to login and manage the content on your new website.
After your logo has been finished and signed off, reopening a logo project will incur a further design charges at the current plan rate.
No. Once you have purchased a Logo Design, the logo is yours. Only further alterations would incur further fees.
No, we do not infringe on any trademarks or copyright. We cannot create such logos unless you are the copyright or trademark owner.
After processing your order you will receive a template for a creative brief.
The Web Design plans cater to the business owners who have limited design skills when it comes to creating a website. It means you can sit back and we'll do all the work.
You will receive a Logo kit containing all media formats for Web, Print, TV and FAX and Font files when you logo has been finalized. This will include .JPG, .PNG and .EPS.
Your Logo Design is created uniquely for you using original ideas and creatives. You will own all rights of use to the logo, however further trademark or copyright protection is not applied by us.
Extra pages cannot be added, these are fixed. If you'd like more pages you will need to upgrade your Website Design with additional pages within your Account Manager.
We can provide up to 5 professional stock photos which will be used within your website design. You can also provide your own images during the design process.
You can add, place or change an image or photos simply by copy and pasting the image in to the editor field in the Page Editor. We recommend you use Mozilla Firefox for best results.
When you have your web site built using our Web Design service the site will be designed and hosted on our custom built content management system. In effect, you lease the use of the system and site.
Unfortunately, once the work has commenced we cannot process a full refund. Depending on how much work is done we may be able to apply a pro rata credit. Please check our terms and conditions.
You website is built using our Page Editor and will only work in our Page Editor platform, so the website files will not work with another provider or designer.
Your site is built using our Page Editor and will only work in our Page Editor platform, so the website files will not work with another provider or designer.
The text content of the web site will be done by yourself. We will provide you the site design with dummy text which you can replace and update through the simple Page Editor.
When your Website Design is complete you can login to the Page Editor and update text and pictures at any time.
No, by purchasing any Web Design packages you will also purchase email and web hosting services.
Yes, when your Website Design is complete you can log in to Page Editor and update text and pictures whenever you like.
Yes, we can include a photo gallery widget on your website, simply request this when compiling your website brief.
Yes, if you'd like to add more pages to your website, you can purchase additional pages via your Account Manager upgrade option.
FTP access is NOT available on the Website Design platform. This is because the underlying software 'Page Editor' uses its own unique code and is copyrighted.
There is currently no shopping cart or eCommerce facility available for the Custom Web Design platform.
You can set up your social networking settings and integration in the Social Networking tab under the My Settings section within the Page Editor.
Yes, if you'd like to add pages to your website you can do so in your Account Manager's product features section.
This tutorial shows you how to setup the Contact Form settings within the Page Editor.
No, there is no renewal for the website it’s yours... You will only need to renew the Web Hosting services which is connected to the Page Editor.
If there is any specific script you require on your website, please speak with your dedicated project manager who can assist with any possibilities.
Aust Domains's Web Design service utilises a custom built content management system which is developed for reliability, security and efficiency. This can only run on our servers.
Extra buttons cannot be added, these are fixed. If you require more pages you will need to purchase additional pages within your Account Manager.
Your website contact details can be updated through the Page Editor in the menu My Settings by selecting Contact Details.
No, the code cannot be provided. They are dependent on the setup of our system used for Web Design.
Once your website is complete you will be sent an email with your Page Editor username and password which will allow you to manage your website.
Yes, all Website Design packages include Web and Email Hosting, allowing you to create email accounts.
Yes, by purchasing Website Design you will also purchase Web and Email hosting.
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