Design Service Support
There are NO hidden fees. All possible fees are displayed within the Domain Names, Web Hosting, and Product pages.
No, by purchasing any Web Design packages you will also purchase email and web hosting services.
No, there is no renewal for the website it’s yours. You will only need to renew the Web Hosting services connected to it.
Yes, when your Website Design is complete you can log in to Page Editor and update text and pictures whenever you like.
After processing your order you will receive a template for a creative brief which you need to send back to us.
If there is any specific script you require on your website, please speak with your dedicated project manager who can assist you.
There is currently no shopping cart or eCommerce facility available for the Custom Web Design platform.
The Web Design plans cater to the business owners who have limited design skills when it comes to creating a website.
Yes, by purchasing Website Design you will also purchase Web and Email hosting.
Extra pages cannot be added, these are fixed. If you'd like more pages you will need to upgrade your Website Design.
You can set up your website in maintenance mode so it displays a coming soon page on your domain name.
The text content of the web site will be done by yourself. Your site design will have dummy text which you can replace and update.
Yes, if you'd like to add pages to your website you can do so in your Account Manager's product features section.
When you have your web site built using our Web Design service the site will be designed and hosted on our custom-built.
You can set up your social networking settings and integration in the Social Networking tab under My Settings.
Page Editor is a Content Management System we provide you after your Website is finished.
We can provide up to 5 professional stock photos which will be used within your website design.
Your site is built using our Page Editor and will only work in our Page Editor platform, so the files will not work elsewhere.
When your Website Design is complete you can login to the Page Editor and update text and pictures at any time.
Yes, we can include a photo gallery widget on your website, simply request this when compiling your website brief.
Get a Logo custom designed for your brand. We will discuss here the process on how we get started in creating your Logo Design.
No, the code cannot be provided. They are dependent on the setup of our system used for Web Design.
This tutorial shows you how to setup the Contact Form settings within the Page Editor.
Yes, if you'd like to add more pages to your website, you can purchase additional pages via your Account Manager upgrade option.
You website is built using our Page Editor and will only work in our Page Editor platform.
Your website contact details can be updated through the Page Editor in the menu My Settings by selecting Contact Details.
We do not infringe any trademarks or copyright. We cannot create such logos unless you are the copyright or trademark owner.
Aust Domains's Web Design service utilises a custom-built content management system developed internally.
FTP access is NOT available on the Website Design platform. This is because the underlying software 'Page Editor' is copyright.
When your Website Design is complete you can log in to the Page Editor and update text, pictures forms and more.
You can add, place or change an image or photos simply by copy and pasting the image in to the editor field in the Page Editor.
Yes, all Website Design packages include Web and Email Hosting, allowing you to create email accounts.
No renewal fees for Logo Design. Once you purchased Logo Design, the logo and all its ownership rights are yours.
Our Logo Design service caters to clients who want to have personalised logo for their brand or business.
Reopening a logo project after it has been finished and signed off will incur additional design charges at the current plan rate.
You will own all rights of use to the logo however further trademark or copyright protection is not applied by us.
You will receive a logo kit containing .JPG, .PNG, and .EPS file types of your final logo design.
If design phase has not started yet then you can cancel your web design plan and get a full refund for the service and hosting.
Once the work for your Logo Design has started, you cannot cancel it anymore nor receive a full refund.
You will receive a logo kit containing .JPG, .PNG, and .EPS file types of your final logo design.
After you have submitted back the creative brief, there will be a certain time allowance for our designers to create your logo.
Once your website is complete you will be sent an email with your Page Editor logins which will allow you to manage your website.