General Info
Billing and AccountsPayment options, refunds, profile management and more...
Most popular questions
- Can I pay by cheque or direct deposit?
- What are the costs for sending faxes?
- What is the hosting service Uptime Guarantee?
- Why is my order still not active?
- I have been billed or charged incorrectly
- Why did Auto Renewal fail?
- How to setup Auto Renewal
- What happens to my Domains if I don't renew my Hosting?
- Web Hosting 60 day money back guarantee
- Can I get a refund on my Hosting?
Getting StartedEverything you need to know about your new product.
Quick General Settings
Select your product
- Getting started guide: Site Protection
- Getting started guide: SSL Certificates
- Getting started guide: Premium Email Protection
- Getting started guide: Fax to Email
- Getting started guide: Website Builder
- Getting started guide: Premium DNS
- Getting started guide for FTP setup & access
- Getting started guide - Email Hosting
- Getting started guide - Email Exchange in Outlook
- Getting started guide: Registering a Domain Name
- Ultimate guide for Web Hosting
Tutorials & Guides
Domain NamesRegistering domains, renewals, transfers and management
Getting started guide: Registering a Domain Name
Most popular questions
- United Kingdom .UK domain name Registration Rules
- Who can register .AU Australia domain names?
- Adult community .XXX domain name Registration Rules
- Cocos Islands .CC domain name Registration Rules
- The domain name I want is Not Available
- What is a URL?
- What is a TLD?
- United Arab Emirates .AE domain name Registration Rules
- Germany .DE domain name Registration Rules
- How many Characters can a Domain Name have?
Web HostingSetup tutorials, file uploading, email setup, hosting manager and more...
Ultimate guide for Web Hosting
Getting started guide for FTP setup & access
Most popular questions
- What is Cloud Hosting?
- What is Web Hosting?
- Do I need Web Hosting?
- Using Fetch (Mac) To Upload
- 500 Internal Server Error
- How to make the php.ini recursive in the .htaccess
- What websites We Can and Cannot transfer from
- How to install WordPress on your Web Hosting Server
- What is the difference between Subdomains, Addon Domains and Parked Domains?
- What is a MySQL database?
Email HostingSetup tutorials, create new emails, account management and more...
Getting started guide - Email Hosting
Most popular questions
- What is the difference between IMAP and POP3?
- Do I need Email Hosting?
- What is Email Hosting?
- How to use & setup Webmail
- Subscribing to your IMAP Inbox in Outlook 2013/Office 365
- How do I check my Email?
- How to connect my domain to Email Hosting
- What happens if my Mailbox is full?
- Checking Port 25 is not blocked
- What to do if you have problems in sending mail?
Email ExchangeSetup tutorials, mailbox management, calendars, contacts and more...
Getting started guide - Email Exchange in Outlook
Most popular questions
- Email Exchange maximum Email file size
- What is Email Exchange?
- How to import data in Outlook 2011 for Mac
- Share your Outlook folders, calendars, contacts or inbox
- Does Email Exchange support Mobile devices?
- What is the difference between Email Hosting and Email Exchange?
- How to export data in Outlook 2011 for Mac
- Is the hosted Exchange Server secure?
- Is the hosted Exchange Server protected by SSL?
- Will sent Emails on my phone be in my Sent Items on my Desktop?
Website BuilderHow to build, publish, create, design and manage your site
Getting started guide: Website Builder
Most popular questions
- Where can I use the stock photos downloaded from Crazy Stock?
- Which file types are supported with the Website Builder?
- Building your site for Mobile Applications
- Adding widgets, Social apps, Menus and more...
- How to view your Site Statistics in Website Builder
- How to Add a Flash files in Website Builder
- What is Website Builder?
- How to connect Social Media in Website Builder
- How to update the Site Settings in Website Builder
- Who owns the rights to the stock photos downloaded from Crazy Stock?
eShop BuilderHow to build and manage your products, orders and customers
Most popular questions
- Where are the eShop settings
- Add and edit products with eShop
- How to setup Shipping Methods and Fees with eShop
- How to add Discounts and Specials to eShop
- Adding the Online Store to your site
- How to manage my sales and orders
- Managing your eShop customers
- How to install eShop on your site
- Add and edit product Categories with eShop
- Adding and editing Categories with Website Builder
Traffic BoosterSubmitting your site, tracking results, SEO tools and more...
Fax to EmailSending and receiving faxes, adding credit, fax archiving and management
Getting started guide: Fax to Email
Most popular questions
- What is Fax to Email?
- How to fix black dots on fax pages
- What files are supported when sending a fax?
- How to improve the fax quality for sending
- How to create a PDF document
- The fax machine is busy, will my fax still be sent?
- Can I receive faxes with no credit?
- I can't see the attached fax file on email
- How to send a Fax
- How do I receive my faxes?
Site ProtectionScanner management, monitoring and alerts, removing malware and more...
Getting started guide: Site Protection
Most popular questions
- What does Site Protection monitor?
- Understanding Site Protection alerts
- How to stay clean from Malware
- My site got reinfected again
- Setting up Server Side Scanning
- I have a Malware infection and I have Site Protection
- My site was broken after Malware removal
- How to remove Malware infection from your site
- How to scan and detect Malware
- My site is fixed but doesn't look clean
Email ProtectionAdjusting spam levels, quarantine settings and more...
Email MarketingHow to design, bulk submit and manage your contact lists and more...
Web AnalyticsAccount access, installing, tracking codes, reporting and more...
Design ServiceAll the answers for Web design and Logo design services
Most popular questions
- What file formats will I receive my Logo?
- Does my Logo Design have copyright?
- Can I have revision on my final Logo Design?
- How to add, edit photos with Page Editor
- Can I add special scripts to my Web Design?
- Can you copy a Logo that is copyright?
- Do I need Web Hosting with my Web Design package?
- How does Web Design work?
- Are there renewal fees for a Logo Design?
- I have web hosting, can I host the website design?
Premium DNSAdvanced DNS setting, management, zone records and more...
Getting started guide: Premium DNS
Most popular questions
- What is DNS?
- What is a SRV Record?
- What is an AAAA Record?
- What is the SLA for Premium DNS?
- How to setup Web Forwarding that Hides the Website
- How do I apply Anycast Network?
- How do I update the SRV Records?
- What is a TXT Record?
- How do I update the AAAA Records?
- How to connect a Domain name to Weebly
SSL CertificatesSetup SSL, server installation, creating a CSR and more...
Getting started guide: SSL Certificates
Most popular questions
- Install an SSL Certificate on a Tomcat Web server
- What is SSL?
- SSL Certificate validation and documents
- What to do if the CSR cannot be decoded or is Invalid
- What is a CSR?
- What does the SSL Warranty cover?
- What is the best SSL Certificate for my business?
- Create a CSR for OpenSSL
- Create a CSR with Keytool
- Can SSL prevent my website from being hacked?
Windows ServersHyper-V management, reboot, install, Plesk and technical answers.
Most popular questions
- What is a Windows VPS?
- My Hyper-V server shows less RAM than I ordered
- What virtualization technology is used?
- Which Windows version will be installed on my server?
- Using Remote Desktop (RDP) with your Windows Server
- Do you offer Managed Services for my Windows Server?
- What is the Data Transfer limit and Speed of my Windows Server?
- Can I add more Memory, Disk Storage and Cores to my Windows Server?
- Does my Windows Server have backup?
- Windows Servers vs Web Hosting
Linux ServersServer management, reboot, install, cPanel and technical answers.
Most popular questions
- What is a Linux VPS?
- Creating a self-signed SSL certificate in Linux
- Install cPanel on a CentOS
- What is Burstable RAM?
- Configuring SSH Server on CentOS
- How do I access my Linux Server?
- Install or upgrade PHP under Debian or Ubuntu
- How to view the listening ports in Linux VPS
- Configuring SSH Server on Debian or Ubuntu
- What is the Data Transfer limit and Speed of my Linux Server?
Known Issues
No Significant Issues
updated: 21:24 MST
