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| Answers: |
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What format do I need
the certificates in to load them using Webstar V4? |
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The certificates must be provided in a single chain file in
Netscape format
Please request this from help@austdomains.com.au
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What format do I need the certificates
in to load them using Webstar V5? |
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The certificates must be provided in a single text file in
this order:
The customer certificate
ComodoSecurityServicesCA.crt
GTECyberTrustRoot.crt
And there MUST be a blank line between
-----END CERTIFICATE-----
and
-----BEGIN CERTIFICATE-----
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Error: "bad unsupported format" when importing
certificate. |
This error happens when using the Certificate Extractor utility.
If you do not use the extractor to import the certificate,
it should work OK.
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Error:
"Netscape cannot communicate securely with this server.
No common --encryption algorithms" |
This error is a known bug in earlier versions of 4D Webstar
Server Suite/SSL. You should upgrade to the latest version,
and make sure all fixes and updates have been applied.
If you are using the latest version, check that your SSL settings
are correct. The server should be listening on Port 443 for
SSL connections, and have the correct certificate and key
file specified. Enable all ciphers. If you have not set up
your server correctly for SSL, you may receive this error.
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