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What
is SSL? |
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Secure Sockets Layer, SSL, is the standard security technology
for creating an encrypted link between a web server and a
browser. This link ensures that all data passed between the
web server and browser remain private and integral. SSL is
an industry standard and is used by millions of websites in
the protection of their online transactions with their customers.
In order to be able to generate an SSL link, a web server
requires an SSL Certificate. Aust Secure SSL is such a Certificate,
and when installed, can be used to create secure links to
protect transactions, passwords, personal details, etc.
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Why
does a Aust Secure SSL Certificate cost considerably less than
- other Authorities? |
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Aust Secure SSL has direct access to the Comodo / IdAuthority,
the largest commercial directory on the web. Aust Secure SSL
can therefore expediate the validation of an application.
This efficient and highly effective validation method ensures
we can issue a Certificate at a greatly reduced cost as reflected
through our guaranteed lowest price in the industry as well
as maintain a level of validation far superior to the methods
employed by other SSL providers. In particular, the validation
process employed to issue an Stansard SSL, Premium SSL or
Wildcard SSL Certificate is considerably more than just a
domain name ownership check - we firmly believe this method
alone to be insufficient to maintain the level of integrity
in SSL that consumers have come to expect.
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Will
Aust Secure SSL Certificates work correctly with my customer's
------------browsers? |
In order for your customer's browser to seamlessly use an
Aust Secure SSL Certificate, they must trust our 'Root Certificate'.
Our Root (provided by Baltimore Technologies) is trusted by
over 99.3% of all current browsers (see browser compatibility
details), comprising all Internet Explorer 5.00 and above,
Netscape 4x and above and AOL 5 and above and comes pre-installed
with all Windows 98SE, Windows ME, Windows 2000 and Windows
XP operating systems. This browser compatibility makes Aust
Secure SSL as trusted as Verisign and Thawte.
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What
is the difference between an Standard SSL & Premium SSL |
We have outlined all the key differences in table format for
your convenience - just click
here to view.
In summary, Standard SSL and Premium
SSL Certificates are designed to secure all web servers.
Whilst technically the two flavours of certificate are identical,
they carry a different warranty. This reduced warranty enable
us to further reduce the cost of the certificate to you.
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What
does the Warranty actually mean? |
We believe it is important to protect the end user. If we
were to mis-issue a certificate to a fraudulent site, and
that fraudulent site has an SSL link with an end user and
as a result of this the end user loses money. The end user
had what they thought was a "trusted session".
(Aust Secure) Comodo should never have provided the fraudster
with the ability to engineer this situation. Hence, we have
taken out insurance to pay out money to the end user. How
can we do this?
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We value the end customer
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We believe the insurance
provided greater peace of mind hence allows the merchant
to sell more products
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Most importantly, we
value our validation techniques (delivered through www.idauthority.com)
We pre-validate customers and provide
validation that is far higher than the majority of other
SSL providers. Some CA's have very weak validation hence
they decide NOT to offer insurance! Finally, it is worth
pointing out, that we offer high validation, but not at
the compromise of speed. You can still obtain SSL instantly.
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I
want an increased Warranty on my SSL Certificate - how can I
get this? |
If you require an increased warranty on your SSL Certificate,
choose from the Standard SSL or Premium SSL options. This
provides a greatly increased warranty of $2500 and $10,000
respectively.
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How long
does it take to process my application? |
Provided we have sufficient validation information available
through the IdAuthority (as described in the CPS), your Standard
SSL, Premium SSL or Wildcard SSL can be issued in only minutes.
If additional verification processes must be used to validate
your application, the issuance process may take slightly longer.
In such cases we guarantee that the Certificate is issued
within 2 working days. Please contact us directly to expedite
your Order should it be urgent.
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Which
versions of the SSL protocol is Aust Secure SSL compatible with? |
Aust Secure SSL is compatible with any browsers and webservers
using SSL version 3 - the de facto SSL implementation. SSL
version 1 and version 2 have been superseded by version 3
for a number of years, mainly due to the inherent security
flaws found in these old versions.
All web browsers developed after
Internet Explorer 3 and Netscape 3 use SSL version 3 (however
still support older SSL protocol versions). If your webserver
is only capable of supporting versions 1 and 2 of the SSL
protocol we strongly recommend you contact your webserver
software vendor for an update - these protocols are flawed.
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Do Aust
Secure SSL certificates only support 128 bit encryption? |
No, they support the key size as determined by the web server
or browser, if the web server or browser can only negotiate
40 or 56bit then this is session that is established
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What
is strong encryption? |
This is another term for 128 bit encryption. All Instant SSL
certificates are strong encryption.
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What
is SGC? |
SGC is Server Gated Cryptography. This does have the ability
to up rate a weak browser to a stronger (128bit) browser without
the need to upgrade. It was introduced at a time that the
US encryption export laws were stringent.
SGC Certificates rely on the webserver software being able
to handle SGC. Aust Secure does not at this time issue SGC
certificates.
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I am
not a company, can I apply for a Certificate? |
Yes, anyone wishing to provide a confidential and secure link
between server and customer's browser can apply for a certificate
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When
I generate a CSR what do I put in the Common Name field? |
The Common Name field contains the domain or server name.
Do not include http:// or before the name or any subfolders
indicated by the / after the domain name
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I
ordered my certificate but chose the wrong type of web server? |
The web server details are for our records and support purposes
only. The certificates are the same format irrelevant of the
web server chosen.
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How can
I learn the status of my application? |
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I have
made a mistake in my application? |
If you have already submitted your application please contact
help@austdomains.com.au
quoting your Order Number and details of the mistake. In some
cases you may need to submit a replacement CSR.
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Can I
apply for a certificate for each sub-domain of the main domain? |
Yes, but it can be simpler and more cost effective to open
an account as an Enterprise Public Key Infrastructure Manager
(EPKI Manager). For more information please contact help@austdomains.com.au
It may also be more cost effective to use a Wildcard certificate
which protects all sub-domains below the primary named domain.
For more information please contact help@austdomains.com.au
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I
need additional server licenses, how do I get them? |
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