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What
Is DNS Hosting? |
If you are looking to purchase a domain name, you can add
a whole new dimension to its use very, very cheaply.
DNS Hosting gives you the following functions:
Unlimited
email alias' e.g. you@yourdomainname.com.au would be forwarded
to an email address of your choice. e.g. ryan@hotmail.com
Domain
Forwarding, With this easy domain forwarding feature you can
forward your new domain name to any website address you like.
Unlimited
sub domains now you can add dimension to your domain name.
e.g. info.yourdomain.com.au or buy.yourdomain.com.au are both
sub domains - you may want to use sub domains to advertise
particular parts of your business.
At the same time, we give you unprecedented
control over your domain name with our 100% automated/real
time facility.
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How
do I setup my DNS Hosting upgrade? |
To setup your DNS Hosting first
you must login, to do this please click on Manage
My Account above then select Domain Manager, enter your
password and login to access your DNS Hosting.
Once logged in please click on the DNS Hosting tab. Once logged into DNS Hosting, and you will then
be able to edit one of a number of features.
To setup a new mail
account:
Please select 'Email Forwarding' and enter the email address you
would like, and the address you wish it to be forwarded to.
You may enter as many new accounts as you wish, and they may
forward to the same or different address'. To setup a catch-all
account setup the account *@yourdomains.
URL forwarding
& subdomains:
To forward your domain to an external URL, please click on
'Web Forwarding', this will prompt you to enter the url you would
like your domain forwarded to. For sub domains, please follow
the same steps, however this time put the sub domain you're
after in the first field.
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All
setup but it still doesn't work? |
It usually takes 24-48 hours from
the initial activation of your DNS Hosting account before changes
are visable on the web. If your
changes are not visable on the web (or your mail does not
work) after 48 hours, please double check all your settings,
and make sure the source address' are functional.
A good way to check if your source address'
are functional and to identify where the problem lies is as
follows:
Send an email to your source address, with your new DNS Hosting
email e.g. user@yourdomainname.com.au in the CC field. If
you receive 2 copies of this test email, then everything is
working as desired. If you receive 1 copy... we have a problem
with your DNS Hosting account and you should email
us. If you don't receive any copies of this test email,
please double check your mail settings with your external
mail provider.
It is possible that your URL forwarding
is active prior to the email forwarding (or vice versa) as
DNS caching for mail services (MX records) may differ from
www records by anywhere up to 24 hours.
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I've
paid for DNS Hosting, however I can't login? |
If you purchased DNS Hosting with your
domain, or sometime after your domain purchase, there is a
chance that your account is not yet setup.
DNS Hosting is activated manually,
and usually takes 48 hours to be setup on your domain. If
it has been more than 48 hours, and you're still getting a
login or password error, please feel free to
email
us.
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How
do I collect all email addresses @mydomain? |
To collect all mail no matter what
the user component e.g. anythinggoeshere@yourdomainname.com.au,
please put an '*' in the userfield. i.e. *@yourdomainname.com.au
in your DNS Hosting setup.
This will ensure all mail sent at your domain
that does not have an existing user will be delivered to the
external email address associated with the * forwarder.
The '*' will always rank behind any
existing emails setup through DNS Hosting.
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I
can't login to my DNS Hosting account. |
If you're logging into DNS Hosting
through your Domain Manager, and you receive a password error
message, this may be for one of two reasons.
If you recently
purchased your domain name, your DNS Hosting account may not
be active yet. DNS Hosting takes roughly 48 hours before it's
activated after a new domain registration.
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How
do I renew my DNS Hosting? |
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To renew your DNS Hosting package please
email
our support team or login to the domain name manager to renew by credit card.
The same annual fees apply for renewal.
Email Support: help@austdomains.com.au
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