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What
Is Aust Direct? |
If you are looking to purchase a domain name, you can add
a whole new dimension to its use very, very cheaply.
Aust Direct Upgrade gives you the following functions:
Unlimited
email alias' e.g. you@yourdomainname.com.au would be forwarded
to an email address of your choice. e.g. ryan@hotmail.com
Domain
Forwarding, With this easy domain forwarding feature you can
forward you new domain name to any website address you like.
Unlimited
sub domains now you can add dimension to your domain name.
e.g. info.yourdomain.com.au or buy.yourdomain.com.au are both
sub domains - you may want to use sub domains to advertise
particular parts of your business.
At the same time, we give you unprecedented
control over your domain name with our 100% automated/real
time facility.
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How
do I setup my Aust Direct upgrade? |
To setup your Aust Direct first
you must login, to do this please click on Manage
My Account above then select Domain Manager, enter your
password and login to access your Aust Direct.
Once logged in please click on the Aust
Direct tab. Once logged into Aust Direct, and you will then
be able to edit one of a number of features.
To setup a new mail
account:
Please select 'MailForward' and enter the email address you
would like, and the address you wish it to be forwarded to.
You may enter as many new accounts as you wish, and they may
forward to the same or different address'. To setup a catch-all
account setup the account *@yourdomains.
URL forwarding
& subdomains:
To forward your domain to an external URL, please click on
'WebForward', this will prompt you to enter the url you would
like your domain forwarded to. For sub domains, please follow
the same steps, however this time put the sub domain you're
after in the first field.
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All
setup but it still doesn't work? |
It usually takes 24-48 hours from
the initial activation of your Aust Direct account before changes
are visable on the web. If your
changes are not visable on the web (or your mail does not
work) after 48 hours, please double check all your settings,
and make sure the source address' are functional.
A good way to check if your source address'
are functional and to identify where the problem lies is as
follows:
Send an email to your source address, with your new Aust Direct
email e.g. user@yourdomainname.com.au in the CC field. If
you receive 2 copies of this test email, then everything is
working as desired. If you receive 1 copy... we have a problem
with your Aust Direct account and you should email
us. If you don't receive any copies of this test email,
please double check your mail settings with your external
mail provider.
It is possible that your URL forwarding
is active prior to the email forwarding (or vice versa) as
DNS caching for mail services (MX records) may differ from
www records by anywhere up to 24 hours.
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I've
paid for Aust Direct, however I can't login? |
If you purchased Aust Direct with your
domain, or sometime after your domain purchase, there is a
chance that your account is not yet setup.
Aust Direct is activated manually,
and usually takes 48 hours to be setup on your domain. If
it has been more than 48 hours, and you're still getting a
login or password error, please feel free to
email
us.
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How
do I collect all email address @mydomain? |
To collect all mail no matter what
the user component e.g. anythinggoeshere@yourdomainname.com.au,
please put an '*' in the userfield. i.e. *@yourdomainname.com.au
in your Aust Direct setup.
This will ensure all mail sent at your domain
that does not have an existing user will be delivered to the
external email address associated with the * forwarder.
The '*' will always rank behind any
existing emails setup through Aust Direct.
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I
can't login to my Aust Direct account. |
If you're logging into Aust Direct
through your Domain Manager, and you receive a password error
message, this may be for one of two reasons.
1. If you recently
purchased your domain name, your Aust Direct account may not
be active yet. Aust Direct takes roughly 48 hours before it's
activated after a new domain registration.
2.
Have you changed your password
since registering your domain? If so, Aust Direct may still
be set to your original user/pass, or alternatively the user/pass
of the registrant contact. If you still can't remember your
user/pass, please email
us and
we'll reset it.
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How
do I renew my Aust Direct? |
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To renew your Aust Direct package please
email
our support team and confirm you would
like to continue your Aust Direct.
The same annual fees apply for renewal.
Email Support: help@austdomains.com.au
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