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Domain Reseller Questions
Here are the most commonly asked questions about becoming a new reseller for Aust Domains.
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Q. Can I bulk transfer domain names from another registrar to my reseller account?
A. Yes. No matter which registrar currently houses your domains, or how many domains there are, you can transfer all these names easily with a few clicks and no hassles. Simply use the bulk transfers domain name tool located in your reseller control panel.
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Q. How is my account credited money?
A. Your account is credited whenever your clients purchase domain name and/or hosting services through your store front.
Clients purchase domains and services at your retail price, which is credited to your account. Your account is then debited by the wholesale rate of the domain or service. The credit balance remaining in your account is your profit.
You can add extra credit to your reseller account any time using your credit card.
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Q. What are the setup fees and ongoing costs of being a reseller?
A. There is a standard setup fee of $110 to become a reseller, which is adde dto your account as credit for other drafts and cannot be withdrawed and must be maintained to keep you account active. Once this is paid, there are no ongoing or further costs.
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Q. Can I provide my own hosting service to my clients?
A. Yes. If you only wish to resell domain names through your reseller system, this is supported and encouraged. You have the freedom to resell any of the additional services made available to you as a reseller partner.
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Q. Can I integrate my registration interface into my current website?
A. Yes. You will be supplied with the required code to integrate the registration interface into your own existing site. The API will allow you to brand the registration interface with your own company logo and colour scheme, maintaining your current company theme.
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Q. Will Aust Domains contact my clients?
A. No. Aust Domains does not contact the clients of resellers directly. If one of your clients phones Aust Domains, we encourage them to call you.
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Q. Will Aust Domains provide support to my clients?
A. No. Aust Domains does not provide support to reseller clients. As a reseller, you will need to provide support for your own clients. However, we can help you with any client support issues you experience. As a reseller, you have access to the Aust Domains premium support line and email service.
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Q. Can I sell products in different currencies?
A. Yes. The reseller system supports multi currency for New Zealand, US and the UK pound. The default currency is set in Australian dollar.
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Q. Is there a requirement for a minimum number of domains to be a reseller?
A. We do not impose minimum requirements for domain or product sales.
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Cant find the answer?
Send us a message and we will answer your query.
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